Technology

Technology shouldn't be used just for the sake of technology.  It should have a clear benefit that you can measure.  I could have the best shovel every made, hand-forged and encrusted with diamonds with a gold-trimmed handle (my dream), but if all I can do with it is dig holes, then fill them back up, what good is this ultimate shovel?

I just received an invite to Google Voice. I've been hoping this would happen, because I think it has the potential to revolutionize the way small businesses handle their calls.

What is Google Voice? The simplest way to find out is by hearing it from Google themselves. http://www.google.com/googlevoice/about.html

But I'll highlight a few things.

Basically, the service allows you to have a virtual call center, free of charge. You get one number, from any locale you want, and you can then forward anyone who calls that number to any phone that you want.